Refund policy

EXCHANGES & RETURNS

Each piece is made to order with a lot of care and love for all Babhru customers.
As a company policy we do not provide refund on any product once sold. Once a piece is sold it can be exchanged for replacement or a credit voucher, provided the piece is unworn & intact with all the tags & labels.
This store credit is valid up-to 1 months. Also this store credit cannot be used with any sales or promotional discounts.
We offer exchange in sizes, in case the ordered piece doesn't fit the customer. While shipping the product back to us please e-mail us your size requirements.
If a piece is exchanged once, it cannot be exchanged the second time.
All custom made orders are non-returnable and non-refundable.

How to exchange a product?

We will not entertain exchanges any later than 3 days after the product is delivered. If a customer wants to return/exchange a piece, please send us a mail at - info.babhru@gmail.com within 3 days of receiving your order with mentioning the below details:

Order No.
Attach order confirmation mail bill receipt
An image of the product purchased
Reason for exchange/return (to help us better understand our customers needs)

As soon as the return is successfully dispatch from the customer's end, it is imperative for the customer to send an Email to the Babhru Team informing the same.

Note: Kindly note that the exchange products will only be shipped out once we receive the return product. The brand is not liable for the return timeline of the product since it is out and beyond of our purview.

TAX